For
both the Wassel family and the local affiliate of Habitat for Humanity, the
rehabilitated home at 925 Maple St. should have been the American dream.
Instead,
William and Shelley Wassel say the modest, three-bedroom home in South
Scranton became a toxic-mold nightmare they and their three children are
still trying to recover from seven years later.
Habitat
for Humanity of Lackawanna County views it much the same way, for very
different reasons.
The nonprofit group, whose mission is to help low-income families achieve
homeownership, says it did everything possible to help the Wassels: It made
significant repairs to the Maple Street home; it spent thousands of dollars
to assess and correct mold issues there, and it offered the family a new
home.
Nothing satisfied the family, officials say.
Not so, say the Wassels. The real problem, they insist, was that the group
was ill-prepared to deal with their crisis.
A former member of the Habitat board agrees.
"There was nothing purposeful to what happened. We had no idea there was
mold in the house," says Dawn Brennan, the former board member who became
the family's staunchest ally within the local Habitat organization.
"For the Wassels' part, they were just innocent victims in all this." The
Wassels, who finally fled the house in 2002 after five years, taking only
their clothes and their children's medications, believe Habitat let them
down. In the end, they say, their children's health had been compromised by
long-term mold exposure and the family was left with virtually nothing.
Acknowledging they have talked with lawyers but found no one willing to help
them pursue legal action against Habitat, the Wassels say they agonized over
whether to make their story public. They know, they say, it could embarrass
both them and an organization they still believe in.
But the local Habitat's sale of the Maple Street home to a new owner late
last year clinched their decision, they say. In June, Mr. and Mrs. Wassel
started sending a detailed e-mail about their Habitat experience to media
outlets, public officials and other Habitat affiliates.
"We're the mold family. ... It's not something you wanted everybody to know,
but I was just fed up with the local Habitat," Mrs. Wassel says.
The organization, wary of the potential fallout from publicity about the
Wassels, launched a counter-offensive. An e-mail sent last week from
Habitat's Northeast Regional Support Center -- and forwarded to a Sunday
Times editor -- advised affiliates not to respond to questions from the
media or the public specifically related to the Wassels or the
Scranton-based affiliate.
It may be a dispute without a resolution.
Local Habitat officials say they have tried to re-establish contact with the
Wassels and set up a meeting to discuss their grievances. Gloria Tansits
Wenze, Ph.D., president of Habitat's current board, says the Wassels have
not responded.
"This is in a holding pattern until they talk to us. ... We do have
compassion for the family," she says.
The Wassels, noting the local Habitat's interest in sorting out their
differences coincided with their decision to go public, want no part of it.
"We tried for two years," Mrs. Wassel says, "and I don't trust them."
DISCUSSIONS ... DECISIONS
The rehabilitation of 925 Maple was the sixth project undertaken by the
local Habitat organization, which has put 26 partner families into homes
since 1990.
As part of their agreement with the nonprofit organization, each Habitat
family pays no interest on its mortgage but must contribute "sweat equity"
by assisting with construction or rehabilitation of their home.
Habitat officials declined to take part in a full interview about the Wassel
family.
Dr. Tansits Wenze, after the Habitat board's July 8 meeting, said she could
speak only in general terms about the organization's relationship with the
Wassels unless she talked with the family first. But she agreed to respond
in writing on behalf of the board and executive director Robert "Ozzie"
Quinn to specific issues raised by the Wassels.
Through all of its dealings with the Wassels, she says Habitat relied on
experts to guide decisions, consistent with the mission and integrity of the
organization.
"We had extensive, extensive discussions of what was in the best interests
of the Wassels," says Dr. Tansits Wenze, a board member since 2001 and
president since January. "We made the wisest decisions we could make at that
time." Adds Mr. Quinn: "I feel I did everything physically and morally that
a human being could do for that family." Joedy Isert, spokesman for Habitat
for Humanity International in Americus, Ga., says each Habitat affiliate is
an autonomous entity, and the parent organization prefers that affiliates
handle cases like the Wassels' at the local level.
"From what I know of the case, they seem to be aware of the situation and
are dealing with it appropriately," he says.
MOVING DAY
Mr. and Mrs. Wassel remember the 1997 spring day when they moved into their
Habitat home. It was April 1 -- April Fools' Day. A day earlier, the worst
snowstorm of the season had buried Scranton under 10 inches of snow.
"It was like someone was trying then to tell us something," says Mr. Wassel,
36, a repairman at Vac-Way Appliance & Service Inc. on Cedar Avenue.
Habitat purchased the small, one-story house from Citimae Inc. for $25,000
in January 1996. Dr. Tansits Wenze says Habitat's records do not reflect
whether the vacant house was tested for mold, but adds, "We had no reason to
believe there was a problem with the home." The Wassels, who'd applied to
become a Habitat partner family in 1993, say the most obvious deficiency was
standing water in the basement, which had a dirt floor. Habitat's
construction manager assured them the project was doable.
Work on the house started March 23, 1996. A story the next day in The Sunday
Times reported 40 volunteers turned out to help. The second paragraph also
contained an ominously prescient line: "The odor of mildew was noticeable in
the kitchen ... as long strips of wallpaper were torn from the walls."
Habitat poured a concrete floor in the basement, but Mr. Wassel says the
water problem persisted, even after they moved in. Habitat installed a sump
pump and reluctantly agreed in 1998 to place rain gutters on the house, the
Wassels say. The Wassels themselves later replaced an exterior basement door
and built a retaining wall to divert runoff.
Water finally stopped coming into the basement, but the Wassels now had
another, more pressing worry: Their children seemed to be incessantly, and
often seriously, ill.
'CONSTANT SICKNESS'
The Wassel children -- Billy, 16, Mathew, 15, and Cami, 13 -- have medical
conditions their parents and their pediatrician concede are unrelated to the
home at 925 Maple. All three are asthmatic, and Mathew and Cami have
diabetes.
Dr. Tansits Wenze says the children were ill, and the family lived with
mold, prior to partnering with Habitat. She cites a 1994 family selection
committee report that notes the children "suffer from asthma due to the
living situation in which they previously lived -- no central heating and
lots of mold." Mrs. Wassel says her children had problems when the family
lived in another house on Maple Street. The problems mostly disappeared, she
says, when the family moved to an apartment on Pittston Avenue four years
before moving into the Habitat house.
Mrs. Brennan, who took part in the initial interview with the Wassels at the
residence where they lived before moving to Pittston Avenue, says she
recollects a musty odor in the home but no visible mold.
By any measure, the Wassels say, the frequency and intensity of the
children's illnesses increased dramatically after the family moved into the
Habitat house, and have decreased -- though to a lesser degree -- since they
moved out.
"After we moved in, it was constant sickness, but you know, we never
considered it might be the house," says Mrs. Wassel, who turns 40 on
Tuesday. "We just thought they were being hit with a ton of medical
problems." She says there were infections, rashes and headaches; the
children "were living on antibiotics." Their pediatrician, Dr. Anders
Nelson, acknowledges his frustration in trying to keep the children healthy.
The Chinchilla physician says the children were experiencing multiple
recurring illnesses "really far in excess of what any child should have."
"And it was all three of them," the doctor says.
TESTS CONFIRM MOLD
Dr. Nelson eventually asked the Wassels if they'd had the home tested for
allergens. He argued the family needed to eliminate the house as a potential
cause of the children's ailments.
"We were kind of in denial," Mr. Wassel says. "When he first suggested it,
we sort of looked at him and said, 'No, no, that can't be it. It's silly.'"
In November 2001, an inspection by Cocciardi and Associates Inc. of
Mechanicsburg identified "the presence of visible molds in the basement and
the recurrence of molds in the bathroom and kitchen areas," according to its
report. An air sample collected in the hallway near the bathroom at the rear
of the house found two types of fungi: amerospores and cladosporium.
On Dec. 10, 2001, at a cost to Habitat of $1,250, the company sanitized the
house, including wiping visible mold areas in the basement and attic with a
bleach solution.
It also collected another air sample, this time in a rear bedroom near the
bathroom. Although the company's report describes the spore concentration as
low, the air sample identified molds not found in the initial test:
aspergillus/penicillium, curvularis and torula.
Other companies would later evaluate the house, including TechClean
Industries of Charlotte, N.C., and Datom Products Inc. of Dunmore.
Hired by Habitat, TechClean confirmed the continued presence of mold in
April 2002. The organization paid the company $7,080 to remediate the
problem by applying a sealant to the affected areas.
Datom initially evaluated the home for Habitat in September 2002. Dr.
Tansits Wenze says Datom estimated mold assessment and remediation would
cost more than $18,000, which was judged prohibitive by Habitat.
"With each company contracted ... to assist in the mold remediation, each in
succession suggested and requested more remediation than the previous
company," she says.
In November 2002, the Wassels borrowed $3,500 to have Datom test the house
on their behalf. In addition to molds identified in earlier tests, that
evaluation found others, including stachybotrys in both airborne and surface
samples.
"The samples collected clearly indicate a significant fungal problem in this
house," Datom's report said, noting the allergens were "of a type capable of
causing significant health effects." 'SOMETHING ON BREAD'
When the Wassels received a copy of the Cocciardi report in February 2002,
they knew little about mold.
"We thought it was something you see on bread," Mrs. Wassel says.
Their re-education -- and a chain of events that would quickly unravel their
lives -- began April 7, 2002. That day's Sunday Times carried a front-page
story about the Gleason family of Moosic, who had lost their house and their
health to mold. Among the molds found in the Gleason home was aspergillus/penicillium,
one of the types identified in the Wassel home.
"Why didn't anybody tell us any of these were dangerous?" Mr. Wassel asks
now. "It makes me mad that no one made us aware of the potential danger." As
the Wassels read the Sunday paper, the phone rang. It was Mrs. Brennan,
asking whether they had seen the Gleason story.
"I'm calling Ozzie right now," she said, referring to Mr. Quinn. "You are
being exposed to the same things that made the people sick down there." Five
days later, the Wassels left the Maple Street house. They never lived there
again.
OPTIONS OFFERED
Mrs. Brennan says Habitat didn't ignore concerns about the Wassel children's
health. But she believes no one in the organization initially realized the
seriousness of the problem.
"It wasn't that Habitat wasn't doing some things," she says, specifically
citing the work by Cocciardi. "But when that story came out, we all went to
our computers and starting reading more about toxic mold." In the meantime,
Mr. Wassel says the family, recognizing other parts of the house might be a
problem, had basically settled into one room near the front of their home.
Dr. Tansits Wenze says Habitat had earlier suggested the family take up
temporary quarters in a trailer on the property while it considered its
options, but the family rejected the idea.
After the Gleason story appeared, and with Dr. Nelson advising the family to
leave the house, Habitat agreed the Wassels should vacate. It offered to
place them in a hotel, and the Wassels say they moved into Comfort Suites on
April 12, 2002.
That same day, Dr. Tansits Wenze says, the Wassels and Habitat officials
signed off on a handwritten agreement that said the organization "recognizes
responsibility to re-house family if house is deemed uninhabitable." Mrs.
Brennan recalls -- and Dr. Tansits Wenze agrees -- there was talk among
Habitat officials around that time of razing the Maple Street home and
replacing it with a new modular.
Mrs. Wassel says the family "would have been more than willing to accept
that." But Dr. Tansits Wenze says Habitat's files do not reflect that the
Wassels wanted the organization to pursue the modular home option.
"I don't know that they ever communicated that to us," she says. "Otherwise,
we would have continued our exploration." Mrs. Brennan says she thought the
situation was "moving along correctly," with Habitat following the lead of
the doctors and moving the family out.
"It was at some point after that that things changed," she says. "It was a
shock that the Wassels were effectively dropped from the program." 'TAKE IT
OR LEAVE IT'
After three weeks in the hotel, the Wassels were notified Habitat would no
longer pay for their lodging, they say. The family moved into a tiny
apartment on the second floor of Mrs. Wassel's parents' home in the 700
block of Maple Street.
The Wassels say Habitat gave them two options: return to the Maple Street
home, where TechClean had finished its remediation work, or build a new home
in the Habitat subdivision on Meridian Avenue.
By this time, Mr. Wassel says, he and his wife were running everything past
their children's doctors, who rejected both options.
In a letter to Mr. Quinn, Dr. Nelson said applying sealant to the mold --
rather than removing it -- would not eliminate the risk, and building on
Meridian would expose the children to an active railway that could
exacerbate their problems.
Dr. Tansits Wenze says the Wassels, in turning down the Meridian Avenue
offer, told Habitat they did not wish to move into an "industrial area." But
she says an environmental assessment of the Meridian site for Habitat in
September 2000 found it complied with state air quality standards and noted
there were no industrial sites nearby.
"It was basically to the point where they said, 'Take it or leave it,'" Mr.
Wassel says of the two options offered to his family. "We were more
concerned with our children's health, so we left it." Except for the
clothing they'd taken to the hotel, all of the Wassels' belongings were
still in the home. They say both Datom and their doctors advised against
retrieving the items unless they were properly cleaned; even then there was
no guarantee they would be mold-free.
"They said we'd be better off to leave the things there than take the
chance," Mrs. Wassel said.
On Jan. 28, 2003, the Wassels say, Habitat padlocked the house. A few weeks
later, a moving and storage company came and emptied it.
"Everything we accomplished -- it was just gone," Mr. Wassel says.
Mr. Quinn said the Wassels' belongings "were put in storage until December"
and later "disposed of." He said some of the items were given "to people who
wanted them." UNSIGNED MORTGAGE
The Wassels never signed a mortgage for the Maple Street home -- Habitat
considered them tenants. That meant when the partnership fell apart, the
family lost not only the home but the investments they made in it and the
"sweat equity" they stopped tracking after 700 hours.
They say their original agreement with Habitat called for them to pay
$40,000 for the property. That was later revised downward, and the family
owed $22,500 as of June 1999, according a Habitat letter. Their monthly
payments during the five years they lived there fluctuated between $152 and
$183.
Dr. Tansits Wenze says all local Habitat families now hold the mortgages on
their homes. She says a family can't move in until the closing is complete
and they've signed off on a "punch list" during the final inspection.
But that wasn't the case when the Wassels moved into 925 Maple, and it
wasn't the case in July 2002, when Habitat adopted its policy. At that time,
it had seven families without signed mortgages, including one who had been
waiting nine years to close on their home.
Mrs. Wassel says she had reservations about moving into the house in April
1997, mostly because it was unfinished and the water problem in the basement
had not been resolved. By the time those were taken care of, Habitat was
undergoing a leadership change, with Mr. Quinn coming aboard as executive
director in January 2000.
Mr. Wassel says the family would ask about signing the mortgage every couple
of months.
"One of the questions we always had was: Where's the paperwork? When are we
going to sign?" he says. "And they'd said, 'Listen, our attorney works on a
pro bono basis. He's backlogged. There's some red tape to be cleared up.'"
In a letter related to a 2003 condemnation of the Maple Street property on
file at City Hall, Mr. Quinn says the Wassels lived there as tenants because
of "their refusal to close on the property." Both Mrs. Wassel and Mrs.
Brennan say Mr. Quinn had made the same assertion during a conversation with
an insurance adjuster who came to the house in early 2002. Mrs. Wassel says
the adjuster asked why the homeowner's policy was in her and husband's names
if they did not own the home.
"Mr. Quinn cut me off and said everything was not done when we moved in so
we didn't want to sign the papers," she says.
Mrs. Brennan says she later questioned Mr. Quinn about the remark.
"He said he didn't know what else to tell the guy," she says. "He couldn't
tell him it was our lawyers." Dr. Tansits Wenze says Habitat records
indicate it made several attempts to close with the Wassels. Despite a punch
list showing work "done" at the house, she says, board meeting minutes
"referred repeatedly to more work completed and the desire to have the
family close on the property." "We do not know," she says, "why the Wassel
family did not respond to ... numerous attempts to close." Mrs. Brennan, who
severed her ties with Habitat in July 2002 because she was being shut out of
discussions about the Wassels, says the family did have concerns about
unfinished work. But on the question of whether they refused to sign the
mortgage, Mrs. Brennan is firm: "Absolutely untrue." LONG-TERM EFFECTS
With their immune systems weakened by long-term mold exposure, their doctors
say the Wassel children face uncertain medical futures.
The three now take a total of 43 prescription medications daily, and 12 more
on an as-needed basis. Those medicines fill a six-drawer plastic storage
unit in a corner of the family's five-room apartment at Rear 726 Maple St.
The Wassels rely on medical assistance to pay for the medications and most,
but not all, of the children's physician visits in Pennsylvania.
Consultations with out-of-state specialists -- and the Wassels have seen
several throughout the Northeast -- are paid for out of pocket.
Dr. Nelson, given written permission by the family to talk about their
medical conditions, says the children suffer an exceptional gamut of health
issues: severe asthma and allergies, recurring sinusitis and upper
respiratory infections, irritable bowel syndrome, migraine headaches -- the
list goes on and on.
He is not qualified to draw a cause-and-effect conclusion between the
children's illnesses and the Habitat house, he says, but he has no doubt
long-term mold exposure contributed to the severity of the problems.
"That kind of chronic grind to your immune system is going to cause some
serious long-term consequences," he says.
Dr. John Santilli Jr. of Allergy Associates Inc., of Bridgeport, Conn., a
recognized expert on mold-related illness who has treated the children, says
their mold exposure made them susceptible to other, secondary conditions. He
expects the effects to be long-term if not permanent -- a prognosis Dr.
Nelson shares.
"I don't see them being very healthy people," Dr. Nelson says. "My gut sense
is we are not going to see them get much better." INSULT TO INJURY
In 2003, the local Habitat placed the Maple Street property on the market,
selling it in December for $54,000 to Martin Noll.
Dr. Tansits Wenze says Habitat made full disclosure of the potential for
mold in the house. She says the buyer signed a release stating he had been
informed mold was found on the premises "and that Habitat has removed the
mold to (his) satisfaction." Mr. Noll says he knows about the Wassels'
problems -- the family says it sent him a letter after learning about the
sale -- but didn't want to discuss it further.
"I have had the house tested, and I'm satisfied with the results. I've lived
here for seven months. ... I'm fine, and I believe the house is fine," he
says.
The Wassels say the sale of the house was the last straw, an insult heaped
upon injury. Since they launched their e-mail campaign, their story has been
posted on at least two mold-related Web sites.
Despite their differences with the local Habitat, they say they still
support the mission of the international organization. But they feel an
obligation, they say, to make others -- including other Habitat affiliates
-- aware of the dangers of mold.
"I never want to see anyone go through what my family went through, and what
my children are still going through," Mrs. Wassel says.
"They can't give us back everything that's been taken away," she says of
Habitat, "but we can try to stop it from happening to other people."
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